Adoption and Training Kit: Helpdesk and Support Staff Training

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=a1aac4a4-83db-4892-bd08-322d611b1d0b

Adoption and Training Kit: Frequently Asked Questions

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=fdf484a1-98d9-4935-a755-4077d60ddf46

Adoption and Training Kit: Helpdesk Planning Checklist

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=29338349-d9db-470a-b8c2-495edbdd2e70

Adoption and Training Kit: IT Manager’s Unified Communications Rollout Checklist

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=2bab360a-7380-4f23-bd84-c594c9312e26

Update for Office Communications Server 2007 Speech Server - April 2009

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=4d8b068b-3c45-4eea-bbc8-c4a4c4201f60

List of available updates for Communications Server 2007 R2: April 2, 2009

http://support.microsoft.com/kb/968802

Updates that are released for Communications Server 2007 R2

• Update for Application Host

  967832 (http://support.microsoft.com/kb/967832/ ) Description of the update package for Communications Server 2007 R2 Application Host: April 2009

• Update for Application Sharing Server

  967833 (http://support.microsoft.com/kb/967833/ ) Description of the update package for Communications Server 2007 R2, Application Sharing Server: April 2009

• Update for Administration Tools

  968280 (http://support.microsoft.com/kb/968280/ ) Description of the update package for Communications Server 2007 R2, Administration Tools: April 2009

• Update for Core Components

  967827 (http://support.microsoft.com/kb/967827/ ) Description of the update package for Communications Server 2007 R2 Core Components: April 2009

• Update for Communicator Web Access

  967836 (http://support.microsoft.com/kb/967836/ ) Description of the update package for Communications Server 2007 R2, Communicator Web Access: April 2009

• Update for Conferencing Attendant

  968913 (http://support.microsoft.com/kb/968913/ ) Description of the update package for Communications Server 2007 R2, Conferencing Attendant: April 2009

• Update for Monitoring Server

  967837 (http://support.microsoft.com/kb/967837/ ) Description of the update package for Communications Server 2007 R2, Monitoring Server: April 2009

• Update for Mediation Server

  967675 (http://support.microsoft.com/kb/967675/ ) Description of the update package for Communications Server 2007 R2, Mediation Server: April 2009

• Update for Outside Voice Control

  967835 (http://support.microsoft.com/kb/967835/ ) Description of the update package for Communications Server 2007 R2, Outside Voice Control: April 2009

• Update for Response Group Service

  967829 (http://support.microsoft.com/kb/967829/ ) Description of the update package for Communications Server 2007 R2, Response Group Service: April 2009

• Update for Enterprise Edition Server

  967831 (http://support.microsoft.com/kb/967831/ ) Description of the update package for Communications Server 2007 R2: April 2009

• Update for Unified Communications Manager API 2.0 Core Redist 64-bit

  967674 (http://support.microsoft.com/kb/967674/ ) Description of the update package for Communications Server 2007 R2, Unified Communications Manager API 2.0 Core Redist 64-bit: April 2009

• Update for Web Components Server

  967830 (http://support.microsoft.com/kb/967830/ ) Description of the update package for Communications Server 2007 R2, Web Components: April 2009

Use Client filter to force Communicator R2 update to users PC

ocs r2,ocs 2007 R2

Note: Aaron has a great blog on how to setup automatic update http://blog.tiensivu.com/aaron/archives/1865-Demystifying-the-Office-Communicator-2007-R2-Client-Auto-Update-feature-and-how-to-setup-it-up.html

If you like to do it the hard way do it like this ;)

Update from version 3.5.6907.0 to 3.5.6907.9

Make a client filter on the frontend and/or Edge server
Major verion number:3
Minor verion number:5
Build number: 6907
Qfe number:0
Select comparison operation to perform: =
Select action: Block wiht Static URL
Here you can make a custom page or just point to the update

http://www.microsoft.com/downloads/details.aspx?FamilyID=515d6dba-4c6a-48bb-a06a-d99c5742676d&displaylang=en

When Communicator log-in users will get this popup saying: “You must update your version of Microsoft Communicator 2007 R2 before you can sign in…………..”

Be patient it can take some time before the client filter is working.

My communicator did’nt download the update automatic and I have check this “Use Microsoft update” doing installation.

Communicator 2007 R2 hotfix rollup package: April 2009

get it here

Issues that this hotfix package fixes

For more information about the issues that this hotfix rollup package fixes, click the following article numbers to view the articles in the Microsoft Knowledge Base:

• 968504 (http://support.microsoft.com/kb/968504/ ) Description of the Communicator 2007 R2 update for Microsoft Online Services

• 968623 (http://support.microsoft.com/kb/968623/ ) You experience one-way audio when LG-Nortel IP8540 or Polycom CX700 phones are used in an Audio Video call on Windows XP

• 968624 (http://support.microsoft.com/kb/968624/ ) Error events occur when you disconnect a computer that is running Communicator 2007 R2 from the network: "Event ID: 3" or "Event ID: 7"

• 968625 (http://support.microsoft.com/kb/968625/ ) Description of a hotfix that applies the initial changes for the integration of Office Communicator 2007 R2 and the next version of Office after the Office 2007 release

• 968628 (http://support.microsoft.com/kb/968628/ ) Communicator 2007 R2 stores the Actual Remote Number (The number that is dialed) for outgoing calls to a remote party

• 968629 (http://support.microsoft.com/kb/968629/ ) You cannot see features in Office 14 builds if you are running Communicator 2007 R2 RTM or earlier versions

• 968631 (http://support.microsoft.com/kb/968631/ ) The font in the Conversation window is very small when you run Office Communicator 2007 R2 on a Windows Vista-based computer that has high DPI (120 DPI) with Internet Explorer 8 installed

• 968632 (http://support.microsoft.com/kb/968632/ ) You cannot click the password field and enter a password when you sign in to Office Communicator 2007 R2

• 968634 (http://support.microsoft.com/kb/968634/ ) Description of Office Communicator 2007 R2 update to support Polycom roundtable devices

• 968690 (http://support.microsoft.com/kb/968690/ ) In Office Communicator 2007 R2, User A gets a failure-to-deliver message after sending an IM to User B even though User B receives the message

Microsoft Office Communications Server 2007 R2 Documentation

Technorati: OCS R2,OCS 2007 R2

Get all the R2 doc in one file, we had this doing the TAP/beta.

It is better than 20 diffrent documents.

get it here

if the A/V Edge external interface is not publicly addressable, federated A/V conferencing with OCS 2007 R1 clients is not an option.

The call was disconnected because you stopped receiving audio from firstName lastName. Please try the call again.”

read Rick Varvel Microsoft Principal Consultant first blog, this is a great post he has done on R2 Edge.

get it here

Agent Communications Panel for Microsoft Dynamics CRM 4.0

Agent Communications Panel enables agents to manage their communications (make calls, receive calls, conference, and chat) from their Microsoft Dynamics CRM system.

get it here

Microsoft Office Communicator Mobile 2007 R2 for Java

 

Office Communicator Mobile 2007 R2 for Java (Nokia S60 240X320 resolution)

Supported Phone Models: E51, E66, N95

 

Microsoft Office Communicator Mobile 2007 R2 for Java (Motorola Razr V3xx - U.S.)

Supported Telecom Network:

• Vodafone and Orange networks in Europe
• Airtel and Vodafone networks in India.
• Communicator Mobile for Java should also work on supported devices in other mobile networks that allow the use of Java Verified Program(JVP) certified applications.

Supported Phone Models: Motorola RAZR V3xx

 

Microsoft Office Communicator Mobile 2007 R2 for Java (Nokia S40)

Supported Phone Models: Nokia S40 - 5th edition phones including: 3120 Classic, 3600 Slide, 5220 XpressMusic , 5310 XpressMusic , 5610 XpressMusic, 6212 Classic, 6300i, 6301, 6500 Classic, 6500 Slide, 6600 Fold, 6600 Slide, 7210 Super Nova, 7310 Super Nova, 7510 Super Nova, 7610 Super Nova, 7900 Prism and 8800 Arte

Microsoft Office Communicator for Java Frequently Asked Questions

Microsoft Office Communicator Mobile for Java Getting Started Guide

Microsoft Office Communicator Mobile for Java Testing and Troubleshooting Guide

Quick Reference Card for Communicator Mobile for Java

Microsoft RoundTable = Polycom CX5000

Polycom has the right to distribute RoundTable from April 13, 2009

http://response.polycom.com/forms/SearchRegForm_CX5000InfoPack

OCS 2007 R2 PIC fails against AOL

Scott Oseychik has a blog regarding this issue and a solution.

http://blogs.msdn.com/scottos/archive/2009/04/03/resolved-ocs-2007-r2-pic-fails-against-aol.aspx

Cisco Communicator plug-in

Cisco has just released a Communicator plug-in, with this plug-in you can do clik to call. it’s a TAB plup-in.

This is a Cisco softphone intergration and by using this you will move all your voice Communication to the “Cisco world”. (there must be some pro/cons when doing that ;) )

I haven’t testet it jet, but if I get the chance, I will post a new blog about it