Tuesday, July 28, 2009

Microsoft Office Communicator 2007 R2 Hotfix KB 969695

File Name:


Knowledge Base (KB) Articles:

Date Published:


Download Size:
9.9 MB

Issues that this update fixes
This cumulative update fixes the following issues:
  • 971843 (http://support.microsoft.com/kb/971843/ ) Enterprise administrators cannot both set and enforce the Personal Information Manager settings for Outlook Integration to be able to turn off Outlook Integration for Microsoft Office Communicator 2007 R2

  • 972085 (http://support.microsoft.com/kb/972085/ ) Error message when you start Microsoft Office Communicator 2007 R2: "Either there is no default mail client or the current mail client cannot fulfill the message request. Please run Microsoft Office Outlook and set it as the default mail client."

  • 972087 (http://support.microsoft.com/kb/972087/ ) In Communicator 2007 R2 when you use Tanjay to call a user, you hear both the ringing and the audio from the user side

  • 972090 (http://support.microsoft.com/kb/972090/ ) Your voice is discontinuous when you use Microsoft Office Communicator 2007 R2 to make a call on a Windows 7 or a Windows Server 2008 R2-based remote desktop

  • 972091 (http://support.microsoft.com/kb/972091/ ) Error message in Communicator 2007 R2 when you try to join a conference call from Outlook: "Can't open the program because Office Communicator or Office Communications Server Attendant is already running on your windows user account"

  • 971845 (http://support.microsoft.com/kb/971845/ ) The delegate permissions feature in Office Communicator 2007 R2 is unavailable to non-unified communications users

  • 971846 (http://support.microsoft.com/kb/971846/ ) Video frames are not displayed in Office Communicator 2007 R2 on a Windows XP-based computer

  • 972093 (http://support.microsoft.com/kb/972093/ ) Error message when you try to adjust the volume during a call in a Communicator 2007 R2 conversation window on a computer that is running Windows XP: "Cannot adjust the speaker volume"

  • 972097 (http://support.microsoft.com/kb/972097/ ) Error message when distribution group expansion fails in Office Communicator 2007 R2: "Cannot save a local copy of your distribution groups."

  • 972099 (http://support.microsoft.com/kb/972099/ ) A "Meet Now - Invite by Email" HTML e-mail message that is generated by Microsoft Office Communicator 2007 R2 has unreadable text in the message body

  • 972403 (http://support.microsoft.com/kb/972403/ ) Communicator 2007 R2 users may experience network performance issues that are caused by Global address list (GAL) full file download or GAL delta file download

This cumulative update, together with update 969696 and update 969821, fixes the following issue:
  • 971628 (http://support.microsoft.com/kb/971628/ ) When a delegate on behalf of a manager tries to use the Conferencing Add-in for Outlook to schedule a live meeting or to schedule a conference, the delegate's information instead of manager's information displays in the conferencing request unexpectedly

    Note To resolve this issue, you have to apply update 969695, update 969696, and update 969821.
    For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

    969696 (http://support.microsoft.com/kb/969696/ ) Description of the update for Live Meeting Conferencing Add-in for Outlook: July 2009

    969821 (http://support.microsoft.com/kb/969821/ ) Description of the update package for Office Communications Server 2007 R2: July, 2009

This cumulative update also includes the following previously released update:
  • 971078 (http://support.microsoft.com/kb/971078/ ) An Automatic Update download is not initiated on a computer that is running Office Communicator 2007 R2 build 3.5.6907.9

  • 968504 (http://support.microsoft.com/kb/968504/ ) Description of the Communicator 2007 R2 update for Microsoft Online Services

  • 968623 (http://support.microsoft.com/kb/968623/ ) You experience one-way audio when LG-Nortel IP8540 or Polycom CX700 phones are used in an Audio Video call on Windows XP

  • 968624 (http://support.microsoft.com/kb/968624/ ) Error events occur when you disconnect a computer that is running Communicator 2007 R2 from the network: "Event ID: 3" or "Event ID: 7"

  • 968625 (http://support.microsoft.com/kb/968625/ ) Description of a hotfix that applies the initial changes for the integration of Office Communicator 2007 R2 and the next version of Office after the Office 2007 release

  • 968628 (http://support.microsoft.com/kb/968628/ ) Communicator 2007 R2 stores the Actual Remote Number (The number that is dialed) for outgoing calls to a remote party

  • 968631 (http://support.microsoft.com/kb/968631/ ) The font in the Conversation window is very small when you run Office Communicator 2007 R2 on a Windows Vista-based computer that has high DPI (120 DPI) with Internet Explorer 8 installed

  • 968632 (http://support.microsoft.com/kb/968632/ ) You cannot click the password field and enter a password when you sign in to Office Communicator 2007 R2

  • 968634 (http://support.microsoft.com/kb/968634/ ) Description of Office Communicator 2007 R2 update to support Polycom roundtable devices

  • 968690 (http://support.microsoft.com/kb/968690/ ) In Office Communicator 2007 R2, User A gets a failure-to-deliver message after sending an IM to User B even though User B receives the message